Hello from Nancy, France
Hi from São Paulo, Brazil
Greetings from the tundra (MN)!
Greetings from Evanston, IL, USA.
Good morning from Seattle, WA!
So wonderful to see everyone! Hi from Florida!
Good morning from San Francisco!
Good morning y’all, from Northern Virginia, USA!
Hello all - also from Florida!
Thank you all!
Susannah B.F. Paletz
Hello INGRouper colleagues from Maryland!
Good morning everyone from Montreal, Canada!!
Click on “Participants” to access the reactions
You can find the virtual backgrounds at https://whova.com/portal/webapp/ingro_202010/CommunityBoard/topic/368978/
Ameer A. Basit
Good Morning from Lahore!
I'm using two screens and able to see all of you on my second one! Delightful to see you all!
Hello to all of you from all over the world! Welcome to 2020 INGRoup conference
I envy those of you who live in countries that have done a better job of managing the pandemic than the USA has
Think about that on next elections ;)
I wonder if size effects we see in face-to-face groups are exacerbated in the virtual environment?
communication is one by one over zoom. face to face we are able to hold several communications at the same time. While considered impolite, it is more time efficient
@Adi Amit, that is a great point, and I wonder if using break out rooms for "side-bar" conversations will become more accepted?
How much of the effect of the next normal is actually adaptation? Or: is the time covered long enough to draw conclusions?
@Adi: I think it would be great to have some sort of “focus” feature in Zoom that allows you to focus on certain voices without leaving the main room
@Jessica and Adi…if only we could put ourselves in breakout rooms rather than depending on the host.
Good point - software update necessary!
E-I has some limitations... I wonder if you tried other homophily indexes
@michael an even more tech savvy suggestion! I like it.
even with small breakout rooms, many minutes are "waisted" when 2 people happen to talk at the same time or if people are waiting longer to see if they can have a turn
Good question, Franziska! I think the data being presented now has implications for that question, as an overly internal focus may hurt adaptation,
@Adi, agreed, I also think voice tone and tenor influences how a voice gets picked up and heard via zoom.
It sounds like Michael's idea (a focus feature) is basically a private chat, but audio instead of text
Discord has this capability, and currently is mainly used for virtual gaming and socialization, but could be applied more in the workplace
Interestingly, that feature is available on another platform, Discord
This hunkering down within your team and your office has significant implications for multiteam systems, perhaps creating stronger countervailing forces across connected teams
Jessie: right, but as I envision it, it would also allow people to focus on multiple people to make a small group discussion as well
The New Next Normal
remote work is here to stay...either by circumstance or preference. At least, that's what I'm hearing from US based orgs that are already saying no return to office until June 2021 or later.
@Joe, fully agree.
Video from the Wall Street Journal on using virtual reality for meetings: https://www.youtube.com/watch?v=sziU6-NKiMQ&ab_channel=WallStreetJournal
Could it be that people are simply getting more familiar with the technical Tools, implying that we see a development that would have come anyway but now is accelerated?
@ Joe - how effective has anyone predicted anything so far with this pandemic? Pardon my skepticism
@Charles K, yes we tried several alternatives to E-I indices, including Modularity metrics (e.g Girvan-Newman), and statistical block models. Results consistent.
@Joe, some of my data suggests the same - Asking folks when when they will return to work weekly since May, their return to work date keeps getting pushed back
@Matt - so true. Just a guess at this point. Time will tell. :)
@Joe - it reminds me of the way people talked about stocks in the tech boom - lots of theories, no comparison groups
@Joe @Christopher … standby for upcoming slide reporting PwC survey on returning back to work ..
@Chris, I think it's both willingness to return and willingness for companies to continue leases in office buildings, when they are getting the work out of their folks at home.
@Norbert: I agree--meeting virtually is often cheaper and better for the environment
From my current experience the next phase is one where we switch more quickly between remote and ftf, depending on conditions allowing people to return to the office
@Noshir, very cool! Getting ahead of your presentation...:)
@ymgevers: I think you are right, remote is often easier than meeting in person, just for practical reasons
Susannah B.F. Paletz
I would love to see a study that combines with Nosh and Leslie are doing with trying to see how these communication patterns are caused and influence sense making within orgs—sense making has been particularly tough in an all remote environment, not so many spontaneous brief dyadic meetings for sense making etc.
I wonder if the deepening is related to the sensemaking challenges.
It really does seem like we need a "controlling for task" is critical here
@Joe Absolutely, but I’m also seeing folks craving a return to work as well. People aren’t able to detach from work (or at least haven’t developed routines that help them do so)
I interpreted Joe’s point as companies gaining more human and ‘technical” capital which may change how work happens in the “next new normal.” Peter Seely, Leslie’s PhD student, completed a dissertation on how technology can produce process gains over face-to-face team interactions. I suspect companies will look more closely at this issue, especially if they see productivity enhancements as a result.
@Anita, I also wonder if the deepening is not just task, or sensemaking driven, but social connection and comfort driven given increased feelings of isolation
@Chris, very true. Lot's of moving parts here, people's interests, desire to connect, company's money, and so much more.
I hope the new normal isn’t longer meetings. Here’s an article about short pop-in Zoom meetings: https://www.insidehighered.com/blogs/learning-innovation/rise-zoom-pop
@Jessie, my research says its the drive for connection and need for belonging to their important groups
@Anita, very cool!
RE: increased deepening and degrees of separation may suggest greater risk of silos in the remote/hybrid setting — interesting despite many of the accessibility affordances claimed by ICTs
@Aaron: that sounds right to me—no accidental meetings in the hallways
I feel that the next normal will include the question of: for what types of work do employees really *have* to be physically (co)present?
@Ninja, great point!
Very cool work, thanks for sharing Nosh and Leslie!
This question is on Whova: Post-covid, the dichotomy of remote vs in-person teams will blur, giving way to a hybrid mode, where some team members work in restrictive physical spaces, while others work from home or are exempt from going in to work. What inclusion and coordination challenges in teams do we need to consider given this new normal?
I really like the thought of "deepening" I want to think/learn more on this.
What is your plan for sharing these data in the future?
One example of physical work I've heard of - engineering teams do a lot of physical prototyping and that got stopped in it's tracks in our engineering classes at Florida Tech. There were big morale and coordination issues because of that.
I'm also curious how the transition from remote work to the "next normal" will be different when we (in the US) are stuck in the remote phase for longer
Painful painful painful oh this is great is how I feel about WHova!!
Anita's work says that a lot of the office is about connection. I think there are real technological limits to that. As Leslie is saying right now.
Marissa Shuffler Porter
also interesting to consider, even the "essential worker" teams have to adapt--for example healthcare providers having to call/videochat colleagues to save PPE when treating COVID pts.
@Matt, completely agree!
We know that different types of network structures are 'better' than others in terms of performance (depending on the types of tasks). Do you think that the way teams are structuring is beneficial for the types of new tasks that teams are having to manage? Are they worse?
@marissa -- totally agree, I think we tend to study knowledge workers, top management, etc. so much, but there are so many essential workers including medical but also more blue collar workers (retail, infrastructure) that we need to consider as well
FOr those who'd like to stick around and chat with friends, LMK and I'll set up a breakout room for you and your friends.
@Marissa, totally agree. The essential workers need our research attention as well.
I am sending the two virtual backgrounds if you like
Thank you for sharing this research, Nosh and Leslie!
Aoife De Brún
Jin Wook Chang
Marissa Shuffler Porter
yes great research here, thank you!!
Thank you all!
Really interesting work, thank you!!
Thank you for sharing this awesome research, Noshir & Leslie!
Celeste Raver Luning
Really neat project! thanks!!
Thanks very much!